E-commerce Platform Management:
Overall responsibility for the daily operation and content update of the company's website and e-commerce platforms.
Customer Service and Order Management:
Provide customer service, handle customer inquiries and after-sales issues, and ensure the accuracy of order and inventory systems.
Logistics and Supply Chain Coordination:
Responsible for purchasing and sourcing of product resources, follow up the logistics flow for inbound and outbound deliveries, and maintain accurate inventory and logistics documentation.
Event and Trade Show Coordination:
Responsible for logistics and administrative arrangements for the company's participation in trade shows and events.
Requirements
Relevant Experience: work experience in customer service, e-commerce operations or logistics coordination.
Coordination skills:
An exceptional ability to coordinate, organize and drive processes forward across different functions (customer, logistics, market).
Language skills:
Fluent in spoken and written Chinese and Swedish
- a great advantage for effectively managing international suppliers and the local market.
Strong organizational and communication skills, able to handle multiple tasks, strong learning ability, and willing to learn about new tools and platforms.