Arbetsbeskrivning

We are looking for a receptionist to our hotel located in Abisko, in beautiful Swedish Lapland. We pride ourselves on providing a warm and welcoming atmosphere for our guests, offering a unique experience surrounded by stunning natural beauty. As a small hotel, we value a close-knit team that works together to ensure our guests have an unforgettable stay.

We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. Your role will be crucial in creating a positive first impression and maintaining the high standards of our hotel.

Responsibilities:

• Greet and welcome guests upon arrival
• Manage check-in and check-out procedures
• Handle reservations and room assignments
• Answer phone calls and respond to emails
• Provide information about the hotel, local attractions, and activities
• Assist with guest requests and resolve any issues promptly
• Maintain a tidy and organized reception area
• Coordinate with housekeeping and other departments to ensure guest satisfaction

Requirements:

• Previous experience in a similar role is a plus, but not necessary
• Excellent communication and interpersonal skills
• Proficiency in English; knowledge of Swedish is a plus
• Strong organizational skills and attention to detail
• Ability to multitask and handle stressful situations calmly
• Friendly and approachable demeanor
• Basic computer skills
• Work permit

What We Offer:

• Opportunity to work in a beautiful and unique location
• Friendly and supportive work environment
• Training and development opportunities
• Accommodation

If you are passionate about hospitality and enjoy working in a dynamic environment, we would love to hear from you!