Arbetsbeskrivning

We are looking for you to join BSH Customer Service team as a WHY JOIN?

• Opportunity to work in a successful company with high quality brands
• Exciting and challenging work with a very supportive team
• Home office possibility, however, office presence 60% required
• An annual bonus and health benefits
• Profound training and strong support throughout the daily work
• Working time from Monday to Friday during office hours

YOU ARE A PERFECT CANDIDATE IF:

• You are service-minded, enjoy helping people and possess a caring attitude towards customers
• You can multitask in a fast-paced environment and have quick self-sufficient thinking
• You have worked in customer service before
• You are fluent in Swedish (verbal and written)
• You can communicate in English
• Work experience in call center would be an advantage

We would like to welcome you in our team! YOUR MAIN ROLE

• Offer excellent customer support via phone, e- mails, and chats for our main brands: Bosch, Siemens, Gaggenau and NEFF
• Communication with other departments like logistic, billing, planning and transportation
• Order creation for both services and products
• Handle various customer requests with the help of user manuals, websites and our internal product information systems
• Provide information about products and services and support customers with purchase decisions
• Identify the technical or delivery problems or user issues, determine the cause, and offer the best solutions

CURIOUS? For more information, please feel free to contact our Call Center Manager, Merlin Jõessar [email protected] Selection and interviews are ongoing so please apply as soon as possible. Please send your CV and motivation letter in English by no later than on 20th of August 2026.