Arbetsbeskrivning

Would you like to work in an international organization, together with dedicated colleagues who all share the same goal - to improve people’s mobility?

Your Role

As an IT Support Engineer, you’ll ensure that our local IT infrastructure (hardware, networks, applications and office/warehouse environments) functions efficiently and reliably for both local and remote users. You will apply your technical expertise and follow global IT best practices to optimize and support our operations. You will serve as the go-to person for IT related issues, working both independently and collaboratively, and will play a crucial role in supporting day-to-day IT operations as well as contributing to project execution.

Our patient care clinics make up a vast network, spread across multiple countries. You'll be based in Hagaplan/Solna Stockholm, while being part of our global IT ServiceDesk team. You´ll report to the IT Service Manager. Some of your tasks are:

• Provide first-line support to users, both remotely and onsite
• Deploy and maintain computer hardware, software, and peripheral devices
• Execute system installations, tests, and integrations
• Monitor and maintain system performance, reliability, and security
• Maintain up-to-date technical documentation
• Participate in local and global IT-related projects

Who You are

• High school diploma
• At least 1 year of experience as 1st line support or similar position
• Excellent communications skills in English
• It´s meritorious if you have knowledge in Jira, Azure and/or if you have any Nordic language skills

As a person, you are customer-focused, problem solver, collaborative and independent. You have good ability to handle IT-related issues both hands-on and remotely in a cross-functional team environment. To thrive in the company, it´s important that you are flexible and like to work in an international, fast-paced environment that is constantly changing.

What We Offer

At Embla Medical, our Icelandic roots inspire an inclusive culture of flat hierarchies, strong team spirit, and genuine collegiality. You will work with cutting-edge technology (Azure/Cloud). Your work will have a meaningful impact since you will help people globally to improve their mobility. We will also offer you:

• 30 vacation days per year
• Wellness 3000 SEK/year
• Access to Benifex - a large benefits portal
• Opportunity to join a healthcare insurance
• Occupational health care Previa
• SEB occupational pension incl. counseling
• Milage and allowance - receive compensation if it is an overnight stay

Employment Details

Full-time, start according to agreement, 6 months probationary period. Domestic or international travel is required in the role approximately 1-3 times per year.

Join us in our journey to improve people´s mobility!