Arbetsbeskrivning

Job Description

The Store Payments Enablement team is a key part in our Commerce & Payment Area operating within the Product Development & Engineering Center. Our mission is to deliver secure, modular payment solutions that balance cost efficiency with competitive time-to-market delivery. As a global team, we support cards and alternative payment methods across all H&M stores, brands, and markets.

Driven by a passion for payment & checkout technology, we deliver solutions and services that empower our customers and stakeholders.

ABOUT THE ROLE:

As a Technical Project Coordinator/ Technical Engineer, your task will focus on requirement analysis, testing, configuring, and implementing innovative payment technologies for H&M’s in-store environments worldwide.

You will collaborate with Payment Service Providers (PSPs), technology vendors, and internal cross-functional teams to integrate next-generation payment systems into H&M’s retail ecosystem. The role combines technical expertise with strong coordination and stakeholder management skills, ensuring seamless implementation across markets and systems.

WHAT YOU’LL DO:

• Coordinate and manage technical projects and changes, including process management, system integration, and release coordination.
• Act as a technical advisor in vendor selection, procurement processes, and during escalations with PSPs, POS vendors, and other partners.
• Capture, analyze, and document functional and non-functional requirements together with business experts, retail leads, and regional teams.
• Support the implementation, configuration, and integration of payment solutions with POS systems, PSPs, and internal platforms – both for modernization of legacy systems and adoption of new technologies.
• Plan and execute User Acceptance Testing (UAT); maintain test environments and ensure system reliability, performance, and security.
• Perform root cause analysis and coordinate resolution of payment-related incidents together with vendors and internal teams.
• Ensure compliance with PCI DSS, GDPR, and other regulatory frameworks, maintaining a secure and compliant payment environment.
• Produce and maintain technical documentation, standards, and best practices for architecture, testing, and operations.
• Stay informed on emerging payment technologies, cloud integration patterns, and security practices, contributing to continuous improvement and innovation.
• Collaborate in an Agile environment, driving technical initiatives and supporting cross-functional delivery teams to maximize business value.

WHO YOU ARE:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
• Proven experience in technical coordination, project delivery, or system integration within retail, fintech, or payment domains.
• Understanding POS systems, PSP integrations, payment terminals, APIs, and transaction flows.
• Experience with UAT/test coordination, configuration management, and incident resolution.
• Familiarity with security and compliance frameworks such as PCI DSS, GDPR.
• Strong communication and stakeholder management skills, with the ability to translate between technical and business perspectives.
• Analytical mindset with attention to detail, proactive problem-solving, and a passion for technology-driven business improvement.

Additional Information

Please note: As our culture and teamwork are very important to us, four days (80%) per week of in-office presence in our office are required.

This is a full-time position with a placement in Stockholm.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.