Arbetsbeskrivning

The Embassy of Belgium in Stockholm is Belgium's diplomatic representation to Sweden and Latvia. We also provide consular services to Belgians within our jurisdiction. As a consular assistant, you are responsible for, inter alia: - Registering new Belgian citizens or modifications to their personal situation in the relevant databases; - Handling applications for passports and identity cards; - Assisting with other consular work: e.g. regarding nationality, legalisation or emergency consular assistance to Belgian citizens; - Searching for and keeping up-to-date information and documentation that is useful for colleagues' work; - Drafting letters/verbal notes/various communications. As a front-desk assistant, you are responsible for, inter alia: - Replying to requests from external clients (via telephone, e-mail, letters, in presence at the office); - Answering incoming telephone calls during office hours. Technical skills and knowledge -Languages: Dutch and/or French: required English: desired Swedish: desired - Good knowledge of MS Office and willingness + ability to use additional databases and consular applications Excellent communication skills (both spoken and written) - Knowledge of the Belgian consular legislation and instructions, or willingness to learn about these (on-site and virtual training will be provided according to individual needs). Soft skills We are looking for a staff member who is able to work in a team, service-oriented, flexible and, most importantly, reliable. Recruitment conditions - Education: upper secondary education; - Experience in a similar position is an asset but not a must. - Screening of CV's - Job interview + tests (oral and written communication skills, language proficiency). - A multi-faceted stable job in a small and motivated team, consisting of both Belgian and international staff members; - A full-time position, working days from Monday to Friday, with flexible working hours; - A salary defined according to a grid, corresponding to your qualifications and experience; - Additional pension insurance ; - Possibility to participate in a duty phone sharing system (compensated by additional holidays); - Possibility to participate in one or more working visits in Sweden.