Arbetsbeskrivning

We are now helping Samsung Nordics in Stockholm to find their new Order Admin Coordinator!

Help Us Create What Can’t Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant, and innovation is critical to a company’s survival. As we have done for 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As Order Admin Coordinator, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers’ lives.

Why join the team? / A message from the team!

We are a small team that are now looking for a new colleague who can spread some joy in our day-to-day work and be able to deliver in a fast-moving industry. As an order admin you will be responsible for a broad variety of administrative and business support related tasks. These tasks are similar each day of the week but one day is not the other one alike, we are looking for someone who is structured, efficient and have an eye for details.

In order to enjoy working with us you must be a person who appreciates tempo, change and take own initiatives. Not be afraid to ask questions when you don’t understand and have good social and communication skills. Enjoy customer service and making the customer feel as valued as they are.

Purpose of the role:

We are now looking to strengthen up our team with a new colleague who enjoys teamwork and a good laugh with a bunch of funny people (because thats what we are!). We are working in a fast-moving company with securing our existing and incoming orders, we have regular contact with direct buying customers and securing the forecast short-term. In this position you will work closely in collaboration with Supply Chain Management, Logistics, Sales and our customers.

You will be the key link for our customers, connecting the dots between delivery and sales to secure a smooth information flow and keep our customers satisfied. Meaning securing a professional flow of information between all parties. As a spider in our team web, you will have close cooperation with both customers and internal operations.

To be more specific, your main tasks and responsibilities will be:

• Handling both short time forecast, orders, and price information to our customers. You will monitor our supply situation together with Supply Chain Management to secure alignment between forecast and orders in SAP and our GSCM (Global Supply Chain Management system).
• Release extended warranties and licenses.
• Weekly forecast updates.
• Building long-term relationship with both our team as well as our customers.

What do we need for this role?

We are looking for a person who will:

• Act professional and representative.
• Provide accurate and timely information to customers.
• Be service minded in every given situation.
• Active drive improvement of order process with customers.

Other beneficial experiences to succeed even further in this position:

• Excellent written and verbal communication skills (English)
• Office package, mainly Eexcel (high level).
• Strong knowledge of Enterprise Portal experience, preferably from SAP or any other ERP system.
• Process skills, thinks and works with a strong process approach.

Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.

About the assignment

For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our network of consultants.