Job Role : We seek a highly skilled Senior Project Manager with extensive experience in infrastructure projects to lead and manage large-scale, complex infrastructure programs. The ideal candidate will possess strong leadership, planning, and organizational skills to ensure projects are completed on time, within scope, and on budget. A key aspect of this role will be effective communication and customer relationship management to ensure client satisfaction and seamless project delivery.

Job description :

• Customer Relationship Management: Serve as the main point of contact for the client, managing expectations, addressing concerns, and ensuring a positive client experience throughout the project lifecycle.

• Project Planning and Execution: Lead the planning, implementation, and delivery of infrastructure projects, including network, IT, and facility-related initiatives.

• Stakeholder Management: Engage with internal and external stakeholders, including clients, vendors, and contractors, to ensure alignment of project goals and objectives.

• Team Leadership: Oversee multidisciplinary project teams, providing guidance, resolving issues, and fostering a collaborative work environment.

• Scope, Time, and Budget Management: Define project scope and objectives, develop detailed project plans, allocate resources, monitor progress, and manage risks to ensure on-time and within-budget project delivery.

• Communication and Reporting: Prepare regular reports and updates on project progress for senior management, stakeholders, and clients. Ensure transparent communication across all parties involved.

• Risk Management: Identify potential risks and challenges early, developing mitigation strategies and contingency plans to avoid project disruptions.

• Procurement Management: Lead procurement processes, including supplier management to ensure the timely acquisition of materials and services. Ensure compliance with procurement policies and manage relationships with suppliers to speed up the delivery.

• Excellent communication skills with the ability to manage client expectations and maintain strong customer relationships.

• Strong understanding of infrastructure projects.

• Proficient in project management software (e.g., Microsoft Project, Jira, etc.).

• Expertise in budgeting, scheduling, and resource management.

• Proven leadership skills with the ability to manage cross-functional teams.

• Exceptional problem-solving and risk management capabilities.

• Ability to multitask and prioritize in a fast-paced, dynamic environment.

Education: Bachelor's or Master's degree in IT Infrastructure or a related field.

Experience: Minimum of 7-10 years of experience in managing large-scale IT infrastructure projects. Proven experience in project management methodologies (e.g., Waterfall, Agile etc.).