Who you are

We are looking for a Data Analyst to join us in creating value all along our customer’s payment journey by using data and analytics within crossfunctional teams.

This role is part of Selling and Payments Insights within Digital Channel & Commerce team, and we would love to talk with you, if you recognize yourself in some of the following:

• passionate about understanding business problems and applying data analytics to solve them.

• have experience in developing data and statistics-driven solutions for real-life business problems.

• love being creative through code (SQL is a must, Python a welcome addition)

• can formulate hypotheses from the data you use. • love (data) storytelling and use visualizations of data to explain facts.

• are experienced in developing easy-to-use BI dashboards in different tools (Power BI, Looker Studio...)

• have a strong background in math, computer science, engineering or equivalent (at least MS or equivalent)

• have experience leading the development of advanced analytics frameworks within large organizations.

• have experience working in some of the following areas: customer analytics, personalization, payment analytics, online customer journeys, etc. (ideally in a retail setting.)

• someone who is in love with exploring the challenges and redefining how customers pay online and use their prepaid cards.

• are a team player who takes ownership, builds cross-functional relationships with peers, and loves sharing data knowledge with other coworkers. • proactively manage relevant stakeholders and/or teams to drive an intended outcome.

• are curious, self-directed and want to keep learning!

This is our wish list! If you don’t recognize yourself in all these points, you might still be an excellent candidate for the role. We like to think longterm and invest in people’s development together with us.

The IKEA culture and values are very much a part of our business and day-to-day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.

What you'll be doing day to day

You’ll play a vital role in the transformation of IKEA’s online payment and prepaid journey with a more data-driven approach by ensuring that data insights becomes a natural part of the organizational workflow and impact present and future decisions on business and payment product strategy.

This means:-

• Find metrics / build KPI framework to better understand IKEA’s online payments and prepaid payments landscape, thus monitoring the impact on business.

• Explore payments & prepaid (gift cards, refund cards), data to find challenges and translate them into potential opportunities by forming a hypothesis.

• Support data engineers, data scientists to build simplified, easy-to-use, payments data products for various coworkers.

• Generate actionable insights to help your stakeholders make better-informed decisions.

• Create presentations in a real storytelling mode that inspire stakeholders.

Perhaps you have your own questions to ask? Our goal is to create a better everyday life for the many people by creating a unique partnership with each customer. To do so, we want to understand our customers, and to give them the most beneficial payment offers exactly when they need it, and to support them throughout their payment journey with IKEA in the best way possible.

Our team within IKEA

You will work in Data & Analytics team together with other Data Analysts, Data Scientists, Data Engineers, Data Stewards, ML Engineers and Data Architects. Together you will be joining cross-functional teams consisting of colleagues from Technology, Product and Design, that design, implement and deploy products that help to solve these kinds of problems. It will be a mix of product insights, data visualization and writing code – as well as talking with product owners and business stakeholders.

IKEA has long been a global leader in home furnishing. We are proud of our vision to improve the everyday life of the many people. But our industry is quickly changing, and we need to adapt to stay competitive.

As part of IKEA’s journey to strengthen our digital capabilities, we are building a Data & Analytics function. This team is working on challenges across the different aspects of online payments and prepaid payments, and finding better ways to provide a good payment experience.

We see so many opportunities for what we can accomplish and have the ambition to be a world-class team. At the same time, we believe that our work is not just about building models, but also about learning and having fun together.

We can offer you:

• Work on some very interesting problems as described above, and you are encouraged to spot new opportunities or to collaborate with Data Analytics colleagues in other specialist teams.

• Opportunities to have a global impact on your work.

• Flexible and modern tools: we deploy on the Google Cloud Platform, and we use a lot of open-source tools across the board.

• Hardware and OS of your choice.

• A team of great colleagues to learn with and from (with world-class experience across all aspects of Data Analytics).

• Continuous learning (we aim to spend 20% of our working time on learning).

• Flexible and friendly working environment.

• Relocation support (If Senior) if not already in the area: we are based in southern Sweden, Amsterdam in the Netherlands, and in Madrid, Spain.

Questions and support? Let's connect! Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader in life at home, you have exceptional opportunities to grow and develop together with us.

If you have any questions about the role, don't hesitate to reach out to hiring manager Rob Lahaut, at [email protected]. If you have questions regarding the recruitment system, please reach out to Annette Björkquist-Åhstedt at [email protected]. Please apply with your application in English. Note that we can’t process any applications through email.

We look forward to learning more about you!

Thank you