Are you thriving in a role where you provide technical support to users and colleagues? Then this role might fit you like a glove 🤝 As a 1st line support technician, you'll gain valuable knowledge within the IT industry and the opportunity to build your career. Seize the chance to grow with us. ABOUT THE ROLE - First-line support in an amazing team at one of our clients in Copenhagen - Work in a larger corporate environment with ample career opportunities - Educationally assist users with IT-related issues via phone, email, and remote support - Log incoming tickets in the ticketing system - Account management and troubleshooting in Windows environment and other applications - Administration including Active Directory, Citrix, and Office365 WHO ARE YOU? You have a genuine interest in technology, a desire to grow, and a drive to help others. In your approach to colleagues and customers, you are attentive, open to others' solutions and experiences, while also willingly sharing your knowledge and making things happen. We prefer if you have at least six months of experience in a service desk role and are educated within IT. You speak and write fluently in Danish and English. INFORMATION Location: Copenhagen Position: Full-time 100% Salary: According to agreement SOUNDS INTERESTING? Yay! Apply today! We look forward to receiving your application! ✉️