Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.
We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes Precision, our specialist in travel fintech; Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, serving as the gateway to Etraveli Group’s flight content and fulfillment services; Wenrix, the AI Infrastructure for profitable growth in air; and Flygresor.se, Sweden’s leading flight comparison site. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.
Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay.
The Role
The Role
As the Team Lead for Noco (Notification & Communication), you own two of the most trusted touchpoints in the traveler’s journey: the messages that keep customers informed, and the account experience that lets them manage their own journey. Every booking confirmation, schedule-change alert, receipt, and proactive notification a customer receives runs through your team’s systems — and so does the account functionality we’re actively building out to give travelers more control and visibility over their own data.
You won’t just lead a team; you will be the bridge between Product, Platform, and the many domain teams who depend on reliable, well-governed communication and account infrastructure. Collaborate with your manager to make sure the team follows their agreed upon ways of working. You will lead a group of experienced engineers in maintaining a high-trust, high-reliability platform while helping shape where it goes next.
Your Responsibilities
Coordinate Efforts: Keep the team aligned across two active fronts — communication infrastructure and the evolving Customer Account as well as future initiatives — ensuring both move forward smoothly without one starving the other of attention.
Facilitate Communication: Serve as the bridge between your engineers and the stakeholders who depend on your systems, from Product Owners to stakeholders to the many domain teams whose customer-facing flows rely on your infrastructure.
Technical Guidance: Drive the technical quality bar across both domains. Coordinate direction on complex technical issues with the help of the team.
Team Empowerment: Empower your engineers to do their best work without micromanaging. Foster a culture of ownership for the health and performance of everything the team builds.
Stakeholder Management: Keep everyone informed from your engineers to management, and communicate expectations as priorities shift.
Ownership: Take end-to-end accountability for the team’s output — staying hands-on enough to guide technical decisions credibly, participating in recruitment, and providing appraisal input to your manager.
Requirements
Benefits
At the Etraveli Group Gothenburg office, you will be part of +200 people, all with different cutting-edge skills and personalities. Our shared ambition, passion, and strong work ethic are what drive us toward the same goals. This foundation allows us to value our individual differences, which we believe are precisely what make us a strong team. With us you can enjoy:
As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form.