Arbetsbeskrivning

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Job Overview

Assignment Description

We are looking for an IT Support Specialist for an assignment focused on supporting suppliers while contributing to the development of support processes, workflows, and system support.

You will provide daily operational support and guidance to suppliers, identify recurring issues and improvement opportunities, and translate business needs into clear, documented requirements for future process and system development.

You will work closely with internal teams and act as an important link between suppliers, business operations, and IT.

What You Will Work On

• Provide operational support and guidance to suppliers.
• Support suppliers with relevant processes and systems.
• Analyse reports and identify recurring issues and improvement opportunities.
• Document business needs and translate them into clear process and system requirements.
• Participate in workshops and operational meetings.
• Plan and deliver supplier training and information sessions.
• Collaborate with internal teams to improve support processes, workflows, and tools.
• Contribute to the continuous development of supplier support.

What You Bring

• Strong communication and presentation skills with a professional approach.
• Ability to explain processes and systems clearly.
• Analytical, structured, and detail-oriented working style.
• Service-minded and solution-oriented approach.
• Ability to work proactively in a fast-paced environment.
• Strong collaboration and teamwork skills.
• Experience with Master Data Management (MDM) and/or ERP systems.
• Good knowledge of Microsoft 365.

Meritorious

• Experience in supplier support.
• Experience with ServiceNow.
• Experience working with master data.
• Experience working at the intersection of business operations and IT.