Arbetsbeskrivning

As a Customer Support Analyst in a Fintech Account with Swedish and English you will be a part of a great team and all together will:

• Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
• Provide timely reply and accurate information on the client's request
• Assist customers through multiple channels, including phone, email, and chat
• Identify and assess customers’ needs to achieve satisfaction
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As a candidate, you do not need to have experience in a similar role but you should be fluent in Swedish and English - C1/B2-equivalent.

We Offer:

• Relocation assistance
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• 
  

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!