Arbetsbeskrivning

Are you an excellent Swedish speaker who also understands Norwegian? Do you have a passion for helping others? Dream of merging your career with an exciting life under the Spanish sun in Malaga? Then, this might be the golden ticket you’ve been waiting for! When you join our team, you're not just starting a new job, you're embarking on a cultural journey. Experience the meticulous precision and transparency of Norwegian business ethics combined with the vivacity and warmth of Spanish life. It's like traveling between two worlds without ever leaving your desk. Here, you'll grow professionally while enjoying the richness of diverse traditions, cultivating both your career and your global perspective. Dive into this rare blend and let it elevate every facet of your professional journey. WHAT WE’RE LOOKING FOR

• Language Mastery: Native-level Swedish with strong Norwegian language skills plus good English.
• Technical Mindset: Strong technical understanding and the ability to learn new tools quickly.
• A Cool Head: You can monitor several channels, systems and clients in parallel and stay calm under pressure, including with a 60-second SLA on calls and chats.
• Flexibility: You are comfortable working day and evening shifts, as tasks and routines can change constantly.
• Experience: Around one year of work experience is ideal, preferably in customer support. Tech-interested profiles are an advantage.
• Personality: Calm under pressure, curious, willing to learn and ready to take ownership. You are open and confident, not afraid to ask questions, and connect easily with people. You are friendly, service-minded and professional on the phone, in chat and via email.
• Motivation: You enjoy variation, flexibility and mastering new skills and are motivated by a workday that constantly brings something new.

WHY JOIN US?

• Competitive salary with salary steps after 6 and 12 months
• Flight ticket reimbursed after starting, plus support with relocation paperwork
• Paid training with around 2–3 months to become fully up and running, depending on how quickly you pick things up
• Work from our office in Benalmádena, around 10 minutes from Málaga city centre and 10 minutes from the beach, with an ocean view
• No night shifts
• A close, friendly and social team with a trust-based Team Lead
• Varied and technical work with plenty of opportunities to learn new tools and skills

WHO WE ARE: Our origin story begins in the serene landscapes of Norway, a country known for its breathtaking fjords, a rich tapestry of culture, and robust business ethics. Over time, as our journey expanded, we found ourselves entwined with the enchanting allure of Malaga, Spain. The transition between these two landscapes might seem vast, but we’ve found harmony in blending the best of both worlds. Ready to embark on your new adventure and make waves with us in Malaga? Send us your CV in English today!