Arbetsbeskrivning

The EY wavespace Nordic team is looking for a senior Experience Manager. You'll need deep experience leading and designing human-centred design and/or innovation processes. You'll manage and work with both internal and external stakeholders, shepherding them through ambiguity and opportunity to deliver impactful business results.

The opportunity

At EY wavespace, we like people who are good at the Reframe: taking an initial request and reframing that into a Better Question to solve for. Reframing business challenges as a platform for creating co-creation spaces and experiences is what we are best at. We're also looking for someone who really loves facilitating. Someone who leans into the challenge and messiness of bringing diverse groups of people together to accomplish something greater than the sum of the individuals.

Your key responsibilities

As an Experience Manager part of the EY Nordic wavespace team, you will have three essential responsibilities including 1) Managing projects, 2) Designing exceptional experiences and, 3) Facilitating experiences.

1. Managing projectsManaging internal and external stakeholders through our process.
2. Building strong relationships across EY to increase opportunities for wavespace.
3. Designing exceptional experiencesUncovering the true client need and desired outcome of a wavespace.
4. Designing workshops and that drive collaboration, creativity, and concrete outcomes.
5. Partnering with Experience Designers to create impactful and memorable experiences.
6. Facilitating experiencesAs lead facilitator you will need to know how to get the best out of people, how to manage time, energy and conflicts, and to hold a room.
7. Balance great structure with improvisation.

Skills and attributes for success

Qualifications

• University degree in a relevant field
• 5-10 years proven experience in a senior role within innovation, design, transformation, consulting, or a related area
• 5-10 years leading outcome-based workshops using design or innovation methodologies
• Fluent in English, both written and spoken. Swedish or Danish language skills are considered an advantage as well as experience from experience working in the Nordic Region
• Strong stakeholder and client management skills.

Meritorious

• Experience with human-centred design, design thinking, or innovation methodologies.
• Experience facilitating workshops for senior stakeholders and leadership teams.

As a person you are

• Eager to with work with diverse teams and personalities
• Someone with varied experiences who can pivot easily
• Ready for a good laugh while taking your responsibilities seriously
• Comfortable playing a role in a creative team.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

Please submit your application no later than 18 October 2026. In your application, apart from a detailed CV, we want you to include

• A Cover Letter explaining why you're the right fit for the role, preferably with personal anecdotes
• Two to three examples (case studies) of your facilitation, co-creation, or engagement work, highlighting the challenge, your role, your approach, and the results achieved.

If you have questions about the role, please contact Tom Barette at [email protected]. For questions regarding the recruitment process, please contact Simon Aspler at [email protected].

Please note that a background check will be conducted as part of the recruitment process.

At EY, we celebrate diversity and encourage applications from individuals of all backgrounds. If you have any questions, require assistance, or need adjustments to the recruitment process due to a disability, please don't hesitate to reach out to us at [email protected]. We are here to support you.

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