Arbetsbeskrivning

Job Description

WHAT YOU WILL DO

As a Labor Standards Specialist, you support the development, maintenance and continuous improvement of the store labour standards model. Working closely with the Labor Standards Expert, you help ensure labour standards accurately reflect how work is performed in stores, enabling fair and data‑driven labour planning across store types, sizes and formats.

You will:

• Support the update and maintenance of the labour standards model, ensuring time values and documentation are accurate and up to date
• Help validate that task times reflect real store work by gathering market feedback and operational insights
• Support documentation of methodologies, calculation logic and scaling rules in a clear and structured way
• Assist in planning and conducting time studies and work measurements across front of house, back of house and omnichannel tasks
• Gather, structure and summarise raw data to support validation, analysis and continuous improvement of labour standards
• Support responses to market questions and feedback to improve usability and understanding of labour standards

WHO YOU WILL WORK WITH

You will work closely with the Labour Standards Expert, Operations Development, Tech and Product teams, as well as global teams and Sales Markets. In this role, you support collaboration by collecting insights from the business and helping ensure labour standards remain accurate, relevant and easy to use.

WHO YOU ARE

You are a structured and detail‑oriented specialist with a strong interest in how work is measured, documented and improved in retail operations.

We are looking for people with:

• Knowledge of work measurement, labour standards or workforce management
• Experience from retail operations, process analysis or labour optimisation
• Familiarity with workforce management or scheduling systems
• Strong analytical skills with the ability to interpret productivity and time‑study data
• High attention to detail and strong documentation and organisational skills
• Fluency in English, both written and spoken

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here

WHY YOU’LL LOVE WORKING HERE

At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

An example of our benefits:

• 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
• H&M Incentive Programme – HIP. Learn more about the programme here.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

This is a permanent position based in Stockholm, please send your CV in English as soon as possible.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.