Arbetsbeskrivning

Ready to shape the future of sales processes in an international environment? In this role, you’re not just supporting tools—you’re a key driver of smarter, more efficient sales processes. This is an exciting opportunity to collaborate with brilliant minds and contribute to best practices that drive customer success worldwide.

About us

Our team, CRM and Sales Process Support, are part of Sandvik’s Parts & Services Division, responsible for global operations in the mining industry. Our mission is to deliver exceptional parts and service solutions to a diverse customer base – from multinational corporations to local enterprises. With passion, expertise, and innovation, we ensure our customers receive the best possible experience.

About the job

In this position, you strengthen our sales channels by improving tools and processes for contract and field sales. You work closely with the Parts & Services Business Lead for CRM and CPQ, while managing and testing sales-enabling tools like Showpad. Together with frontline teams and division stakeholders, you actively shape processes and solutions that support account managers and sales representatives.

Your tasks include:

• Supporting Sales Channel Specialists in analyzing and developing CRM, CPQ, Showpad, and other tools.

• Analyzing field sales activities and system usage, providing insights for improvement.

• Documenting and publishing sales processes and procedures.

• Testing and validating new tools, processes, and training content.

• Maintaining global process guidelines and resolving system issues.

You report to the Sales Tools & Processes Manager of the Parts & Services Division. The position is based in Stockholm.

Your profile

We're looking for someone with experience and/or interest in marketing or business administration and are eager to learn and grow. Knowledge of our business and solutions, such as Salesforce CRM, Aurora, or Showpad is an advantage.

You’re detail-oriented, organized, and efficient in meeting targets. Collaboration comes naturally, and you communicate with clarity while bringing a proactive mindset to every task. You value safety, promote a healthy workplace, and embrace diversity and inclusion.

Our culture

At Sandvik, we’re tech driven, innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences.

Contact information

For further information about this position, please contact Mats Wehlin, hiring manager, [email protected]

Union contacts – Sweden

• Fredrik Svensson, Unionen, +46 (0)70 616 20 96

• Ernesto Coronel, Akademikerföreningen, +46 (0)70 263 03 18

• Olle Hansson, Ledarna, +46 (0)70-650 57 43

How to apply

Send your application no later than March 23, 2026. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Job ID: R0089766. This job ad is aimed for those currently working within the Sandvik Group.

As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.

To learn more about our recruitment process, please visit our career site or contact HR Services at [email protected].

Mining is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Application areas include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. In 2024, sales were approximately 63,6 billion SEK with about 17,000 employees.

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