Arbetsbeskrivning

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Manager

ABB Marine & Ports is driving the transformation of the marine industry through innovative technologies, world class service, and a commitment to safer, smarter, and more sustainable operations. As a Service Contract Manager, you will play a pivotal role in shaping how we deliver long term value to our customers. This position blends strategic contract development with hands‑on collaboration, ensuring our service agreements evolve with market needs, customer expectations, and ABB’s expanding capabilities.

Your Role and Responsibilities

• Lead contract management services for the local business, ensuring all activities align with ABB directives, procedures, and the global contract management framework, while working closely with global ABB units to secure consistent delivery across regions.
• Ensure service agreement commitments meet customer expectations for our global customer base and support seamless execution of service delivery.
• Work directly with customers to identify operational improvement opportunities and eliminate pain points, including financial responsibility for the contracts you manage.
• Support tender preparation by advising on service selections that match customer needs, the operational capabilities of the service organization, and the requirements of our international stakeholders.
• Drive team and process performance for contract services, providing KPI insights and routing customer feedback to the right stakeholders, as well as managing scheduling and follow‑ups with the Marine & Ports on‑call team and call center.

Your Background

• Bachelor’s degree or above in engineering is needed.
• Experience developing and structuring commercial agreements that enable service organizations to sell complex offerings, ideally including cybersecurity services.
• Ability to collaborate closely with technical teams to ensure service offerings align with both market demand and internal capabilities.
• Strong commercial acumen, including defining pricing models and supporting service sales discussions with customers.
• Background in reviewing, improving, and renewing long‑standing customer contracts, with a focus on modernization and value creation.
• Comfortable working with Legal teams to update agreements and maintaining direct customer engagement around contracts, offerings, and value propositions.
• Fluent in Swedish and English, both spoken and written

What’s in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger

More about us

We look forward to reading your application in PDF format. Please note that the interview process is ongoing, apply now to secure your spot in the recruitment process!

Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.

We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements.

Recruiting Manager Davide Erba, +4621-32 46 81 will answer your questions about the position. Union representatives Sveriges Ingenjörer: Johan Halling, +46 724 612 517, Unionen: Pär Ångbäck, +4670-636 07 04, Ledarna: Olof Kvensler, +4670-588 91 52. All other questions can be directed to Talent Partner, Sara Vestin 072 046 464 88

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.