Arbetsbeskrivning
We are looking for a receptionist to our hotel located in Abisko, in beautiful Swedish Lapland.
We pride ourselves on providing a warm and welcoming atmosphere for our guests, offering a unique experience surrounded by stunning natural beauty.
As a small hotel, we value a close-knit team that works together to ensure our guests have an unforgettable stay.
We are seeking a friendly and organized Receptionist to join our team.
The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process.
Your role will be crucial in creating a positive first impression and maintaining the high standards of our hotel.
Responsibilities:
- Greet and welcome guests upon arrival
- Manage check-in and check-out procedures
- Handle reservations and room assignments
- Answer phone calls and respond to emails
- Provide information about the hotel, local attractions, and activities
- Assist with guest requests and resolve any issues promptly
- Maintain a tidy and organized reception area
- Coordinate with housekeeping and other departments to ensure guest satisfaction
Requirements:
- Previous experience in a similar role is a plus, but not necessary
- Excellent communication and interpersonal skills
- Proficiency in English; knowledge of Swedish is a plus
- Strong organizational skills and attention to detail
- Ability to multitask and handle stressful situations calmly
- Friendly and approachable demeanor
- Basic computer skills
What We Offer:
- Opportunity to work in a beautiful and unique location
- Friendly and supportive work environment
- Training and development opportunities
- Accommodation
If you are passionate about hospitality and enjoy working in a dynamic environment, we would love to hear from you!