Arbetsbeskrivning

About the role Dreaming of sunny days and vibrant city life while helping others? Barcelona offers both! As a Customer Service Agent with a leading travel company, you’ll provide exceptional service to travelers, assisting with bookings and ensuring every interaction goes smoothly. Your responsibilities include: Serving as the link between customers and accommodation partners, providing clear and helpful assistance. Handling bookings, cancellations, and modifications, ensuring that customers' travel plans are always up to date. Communicating with customers via phone and email to address inquiries and resolve issues. Ensuring a positive customer experience by offering timely solutions and thoughtful advice. Why work here? With 125,000+ employees worldwide, this international company thrives on making a difference. Relocating to Spain comes with extensive support to help you transition smoothly. Whether it’s securing housing, transportation, or required documentation, your personal recruiter will guide you every step of the way. From a temporary to a permanent contract, this job could be your gateway to long-term growth in the travel sector. What you’ll receive: €22,244 gross annual salary for 39 hours/week Paid training for 2-4 weeks 27 paid vacation days plus 14 Spanish holidays Fun perks like the Feel Good program, offering Spanish lessons, running clubs, and beach activities A great work-life balance in one of Europe’s most exciting cities Opportunities for career development and specialized courses Requirements: Native Norwegian and fluent in English Minimum 12-month availability Strong communication skills and customer service mindset Flexible availability for shifts from 09:00 to 20:00, Monday-Sunday Ready for the adventure of a lifetime? Join us in Barcelona and apply today! Required language: Norwegian