Arbetsbeskrivning

At Toyota Material Handling Europe, we create the technology that keeps the world moving. Diverse businesses across Europe depend on our logistics and material handling solutions. By pioneering technology like automation, connectivity, and productivity solutions, we enable our customers' logistics operations to be as efficient as possible. We firmly believe in setting ideas in motion. At Toyota Material Handling Europe, we are over 13,500 colleagues passionate about supporting companies of all sizes with today's and tomorrow's material handling challenges. Because we know that our business and our industry are essential and sometimes even critical for them, for daily life and society at large. In our respective headquarters in Mjölby, Sweden, Willebroek, Belgium, in our Sales companies across Europe, or in our factories in France, Italy, and Sweden, you can be part of an extraordinary journey. And together, we will Move the world towards easy and sustainable. The Position We are now looking for a Service Business Development Manager to drive innovation, growth, and excellence in our service offering. In this role you will support the strategic development of our service business across Europe. As part of the central Service Business Development team, you will play a key role in ensuring that our service portfolio meets market needs and delivers sustainable customer value. Through market analyses and the use of customer feedback, you will help maximize the attractiveness and competitiveness of our offering across all market segments while ensuring an excellent customer experience throughout the service sales process. This role offers the opportunity to travel across Europe on a regular basis, with travel planned and coordinated in advance to ensure smooth logistics. The office location is flexible within Europe, depending on your current location. Your Responsibilities * Analyse market trends, gather customer insights and evaluate competitor activities to identify new business opportunities. * Represent the voice of the customer and secure the consistency and competitiveness of our service portfolio. * Optimise service sales channels and implement digital tools to increase market reach and customer engagement. * Support sales teams with training content to effectively promote our market offering. * Monitor and measure service performance to ensure continuous improvement and alignment with business objectives. Your Profile * Minimum 3-5 years of experience in service, sales, or business development role, ideally in material handling or related industries. * Proven success in developing and implementing B2B service strategies that drive customer value and operational excellence. * Strong understanding of customer requirements for services related to capital goods, with experience in contract negotiations and SLAs. * Strategic thinker with a collaborative, innovative approach to problem-solving. * Solid analytical and financial skills in B2B service models and service contract management. * Strong communicator with the ability to work across teams from different business units. * Fluent in English - other European language is a plus. * SAP ERP/S4 HANA experience, Net Promoter Score (NPS) application and project management skills are an advantage. * Bachelor's or Master's degree in business, industrial engineering or similar. Our Offer At Toyota Material Handling Europe, we're not just a global leader in a fast-paced industry - we are a team that values collaboration, growth and making a real impact for our customers. In our dynamic, diverse, and international environment, we offer a workplace where you can truly thrive and bring your ideas to life. We're committed to supporting you with an attractive benefits package, including a yearly bonus and flexible work arrangements that allow you to balance your personal and professional life. With clear goals and direction from senior leadership, you'll also find abundant opportunities for career growth and development within the company. Our organisational support ensures that you can maintain a healthy work-life balance while pursuing meaningful work that shapes the future of our industry. At Toyota Material Handling Europe, we believe in continuous learning and provide plenty of opportunities to develop new skills and take on exciting projects. Collaboration is at the heart of everything we do, and we take pride in fostering a supportive, open environment where every voice is heard. Time for you to make a MOVE! Your Application Please submit your application in English no later than January 10th, 2025. Applications only accepted through our recruitment system. We screen continuously, so do not miss out and send in your application today! For more information about this position please contact; Victoria Östryd Söderlind, Recruitment Specialist; [email protected]. Please note that between December 20th, 2024, and January 6th, 2025, answers might be delayed due to the holiday season.