Arbetsbeskrivning

Start your journey in Athens, a city where past and present thrive together. As a Customer Advisor, enjoy delivering exceptional service while soaking in the Mediterranean charm, breathtaking sites, and vibrant culture. Your dream career awaits in Athens!

As a Customer Advisor, you’ll provide exceptional support, resolve queries efficiently, build strong relationships, and exceed quality goals—all while contributing to a positive customer experience and team improvement.

Your responsibilities could be:

Customer Support: Provide the highest level of assistance to customers via phone and email on a range of issues.

Accurate Information: Deliver precise, valid, and complete responses by following established procedures.

Query Ownership: Take responsibility for customer inquiries, ensuring timely resolutions and responses.

Quality Goals: Meet and exceed service quality standards, compliance regulations, and productivity targets.

Team Alignment: Follow management direction and contribute with constructive feedback.

What We Bring to the Table:

Accommodation support: Help with the relocation process and free accommodation provided for the first month!

Competitive Wages: Enjoy very competitive pay and job stability.

Training: Fully paid training to set you up for success.

Healthcare: Access private healthcare for peace of mind.

Growth Opportunities: Continuous learning and career development.

Diverse Culture: Work in a safe, friendly, diverse, and tech-driven environment.

Team Spirit & Wellness Program: Join an international team with celebrations, skill-building initiatives, and team events, while enjoying the EverBetter wellness program, including an on-site fitness room and a personal trainer.

What You Bring to the Table:

• Proficient level in Dutch (C2)
• Intermediate level of English (at least B2) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem-solving skills with strong attention to detail
• Must hold EU citizenship or valid work permit for Greece

About Our Client

With 170,000 associates worldwide, our client powers the best experiences for over 750 of the world’s leading digital-first brands. Using innovative solutions, advanced technology, and expert support, they ensure smooth and meaningful interactions while meeting the unique needs of their clients on a global scale!