OBS! Sista ansökningsdag har passerat för denna annons. Du kan fortfarande läsa om den, men det går inte längra att ansöka.
Benify is an international HR tech company that provides a market-leading global benefit and total rewards platform. With over 550 Benifyers in 6 countries, we're driving success with over 1500 customers and approximately three million users around the world We empower people to be the best they can be while fostering a sustainable and engaging work culture where employees feel engaged and included "Because People Matter" .
Client Success Manager
As a Client Success Manager, your primary responsibility will be to support our customers in utilizing our platform to maximize value and ensure customer satisfaction.
Working alongside our Account Managers, you will nurture and sustain our long-term customer relationships. You will be responsible for driving improvements within the customer segment, owning the processes independently. These tasks are mainly technical, requiring a proactive mindset to maintain and enhance customer value. The role involves handling a wide range of cases varying in scope and complexity. You'll act as the pivotal point of contact, with a strong focus on problem-solving, ensuring cases are resolved promptly and customers receive quick feedback.
Key responsibilities:
What Benify offers you:
At Benify, you'll have the opportunity to work in an organization where everyone contributes to our success, supports each other, and enjoys the journey. We recognize that our people are the key to our success, and we welcome and encourage your ideas. Your development within the organization is driven by your initiatives, personal goals, and curiosity. At Benify, we work with great passion and succeed together! As a Benify employee, you'll enjoy:
Who are you?
As a Client Success Manager, you will act as the central point of contact, tackling challenges with a solution-oriented approach. You will independently identify solutions to customer problems, regardless of complexity. You have an eye for detail and enjoy taking ownership of customer relationships, organizing your work autonomously. You will coordinate resources to meet deadlines and ensure cases are resolved promptly. Strong collaboration skills are essential, as the role involves extensive interaction. You see opportunities in change, are keen on establishing new solutions, and are constantly seeking ways to build trust with customers and internal departments.
We are looking for someone who has:
It is also advantageous if you:
Practical Information:
Interested in the role of Client Success Manager? Apply by submitting your CV or LinkedIn profile. The selection process is ongoing and may close before the application deadline, so apply as soon as possible!