Customer Service Representative – Porto, Portugal (FRENCH SPEAKER)   Location: Porto, Portugal Our client leading global customer experience solutions and technology provider is looking for Customer Support in fluent French language. Our client is offering clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and more! They are providing full training for the role, relocation support and great benefits. Benefits: ·      Fixed schedule: Mon-Sun, rotative shifts: 8h - 22h; 2 days off per week; onsite role ·      Salary: 950 € base + 250 € language bonus ·      Meal allowance 7.63 € per working day ·      Full-time Fixed term contract - 6 months ·      Private Health Insurance;  ·      A bright, modern, and exciting place to work;  ·      Several training and career development opportunities;  ·      Relocation support for candidates relocating internally, 2 weeks + transportation (Please note that the reimbursement of the costs of the transportation is eligible after passing the 90 days probation period - Only tickets for economy class will be eligible for reimbursement and only on presentation of all relevant receipts) Profile: ·      Fluent, verbal and written in French & English;  ·      Excellent communication skills;  ·      Customer orientation and ability to adapt/respond to different types of characters. Responsibilities: ·      Manage incoming phone calls from French-speaking clientele;  ·      Will answer the users' inquires via chat (until 2 chats simultaneously) and call them to reinforce the solution to their inquires; ·      Will assist with inquiries regarding sales, payments and usage of the product. ·      Identify and assess customers’ needs to achieve satisfaction; ·      Build sustainable relationships and trust with customers through open and interactive communication;  ·      Provide accurate, valid and complete information by using the right tools;  ·      Follow clients’ communication procedures and guidelines; Required language: French