About The Company

We are a photo retouching and post production company who provides advertising and marketing solutions to high end apparel and home product companies.

Job Description

As a Customer Service Employee, you will play a crucial role in ensuring our clients have a seamless and delightful experience by providing support to those who entrust us with their visual storytelling needs. Your main responsibilities will be organizing client files and contact information, managing incoming phone calls, keeping records of interactions and handling concerns by providing solutions or alternatives to any possible issues and following up to ensure resolution.

Requirements

• Fluency in Swedish and English
• Proven customer support experience
• Strong phone and email skills and active listening
• Strong organizational skills

Non-requirements

• Fluency in Spanish
• Familiarity with image file types and their uses would be helpful
• Knowledge of language used in the digital advertising world is also a plus