At Speakit we are searching for German speakers to work as German Client Consultants for one of the leading tourism industries worldwide! Imagine a work day, during which you will deal with one of the biggest pleasures in life; traveling. On top of this, you will do it in Athens, Greece, the city where sunny and summer days are not the exception but the rule! What about working in a modern and stimulating office environment in the heart of Athens? We think it would be amazing! Do you agree? If yes, kick-start your career in the tourism industry today! Responsibilities In this German Client Consultant role, you will have to: Receive and process incoming calls, emails and social media requests Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole Be the first point of contact for one of the leading tourism industries by resolving basic questions and queries of it'd clients Report technical issues, customers’ complaints and other problems Requirements: Native or near-native level of German (oral and written) Very good command of English Experience in the customer service sector will be consider as a plus Computer literacy Excellent communication skills and a can-do attitude Quality focus and multitasking in a fast-paced environment Ability to manage change and work under pressure EU Passport Availability to start working as soon as possible and from our client's premises in Athens Benefits: Competitive monthly salary Monthly performance bonus Meal vouchers Full time position 2 extra salaries per year Public and private medical insurance Equipment provided to work from home The chance to work in a highly paced environment and grow professionally Opportunities for internal promotion Required language: German