Do you speak German? Are you passionate about people and communication? Do you thrive in a fast-paced environment where every interaction counts?
On behalf of our Client, we want to present an exciting opportunity for talented individuals to join their team as German Customer Care Representatives, based in the vibrant and sunny cities of Lisbon or Athens
Are you ready for your next adventure? For further info, read below!
Responsibilities
Manage incoming calls and customer service inquiries by chat and email
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Take the extra mile to engage customers
Requirements
Competitive remuneration package
14 salaries per year
Extra productivity bonuses
2 weeks accommodation provided
First class ongoing training and career development opportunity
Multicultural and modern working environment
Relocation Package including the below:
Flight ticket to Greece
Cab fare from Airport to your hotel
2-week hotel accommodation
Assistance finding an apartment
Real estate fee covered by company
Native / C2 level in German
B2 level English
Strong communication skills, empathetic and active listening skills
Ability to multitask, prioritise and manage time effectively
Exceptional problem-solving and ability to respond to different types of characters
Adaptive skills and team spirit
Benefits
Competitive remuneration package
14 salaries per year
Extra productivity bonuses
2 weeks accommodation provided
First class ongoing training and career development opportunity
Multicultural and modern working environment
Relocation Package including the below:
Flight ticket to Greece
Cab fare from Airport to your hotel
2-week hotel accommodation
Assistance finding an apartment
Real estate fee covered by company
Required language: German
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