Responsibility Provide support to high level clients to help them grow across multiple channels – chat, email and phone;  Support and expand the self-serve advertising base for clients in the online and digital advertising domain;  Provide pre and post-sales support for all self-service products;  Provide product and tool support to enhance clients’ experience;  Identify and solve problems technical bugs and ads’ delivery issues;  Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions;  Provide vital product insights and feedback from our customers to engineering. Your Profile Native level written and verbal communication skills in Turkish;  Good knowledge of English (B2 level) required;  Computer skills (basic skills mandatory, advanced skills like coding preferential);  Good analytic skills and logical thinking; Excellent communication skills: verbal, written, listening skills;  Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform;  Ability to multitask and work under pressure;  Availability Monday to Sunday, including rotating weekends;  EU citizenship or work permit for Portugal. Our clients offer Possibility of cooperation with leaders in various industries;  Stable work and career progression; Investment in training and personal development;  Health Insurance since day one in the company;  Possibility to live in one of our clients apartments;  Initial flight expenses refund; Annually complementary return flight to your home country (within Europe);  Free Portuguese language courses, sport activities and organized events;  Monthly and Quarterly Bonus. Required language: Turkish