Arbetsbeskrivning

Assistant

Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions. Our values – customer first, respect, team spirit, responsibility, and elimination of waste – are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future.

Role Summary

As an Assistant within Global Customer Support, you will play a key role in supporting the Head of Global Customer Support and one additional manager within Business Operations. Acting as a trusted partner, you will ensure smooth daily operations, effective communication, and seamless coordination across a global organization of more than 200 employees located worldwide.

In this role, you will manage administrative and coordination activities, support management team operations, and help maintain structure in a dynamic environment operating across multiple time zones. You will be expected to work proactively, anticipate needs, and stay one step ahead in coordinating priorities and activities.

Job Responsibilities

• Proactively manage and prioritize calendars, meetings, travel arrangements, and daily activities for the Head of Global Customer Support and an additional manager.

• Coordinate management team meetings by preparing agendas, collecting materials, documenting key decisions and following up on actions.

• Support inbox management, communication flows, and stakeholder coordination across a global organization operating around the clock.

• Organize domestic and international travel arrangements, ensuring efficient planning and execution.

• Drive administrative tasks independently while contributing to departmental initiatives and continuous improvements.

Who You Are

You are a highly organized and proactive professional who enjoys creating structure in a fast-paced environment. You take ownership of your work, demonstrate sound judgment, and have the ability to anticipate needs before they arise.

We also believe you have:

• Previous experience in an assistant, executive assistant, or similar coordination role.

• Strong organizational and administrative skills with excellent attention to detail.

• A proactive mindset, high energy, and the ability to manage multiple priorities simultaneously.

• Excellent communication skills in English, both written and spoken.

• Good knowledge of Microsoft 365, particularly calendar and meeting management. Experience with Scania systems is considered an advantage.

We welcome applicants from all backgrounds – your unique experiences and perspectives are valuable to us.

This Is Us

Global Customer Support is a diverse and international organization responsible for supporting Scania customers around the world. The organization includes Scania Assistance, Digital Services Support, and Global Technical Support, serving customers, workshops, and business units across multiple regions and time zones.

We are currently on an exciting transformation journey, bringing together different support functions to strengthen collaboration, improve ways of working, and deliver an even better customer experience. Our culture is characterized by teamwork, continuous improvement, and a strong customer focus.

Scania Offers

We offer a dynamic, flexible workplace with onsite work option, including Scania Sergel and Midway hubs. With a structured development plan and courses, Scania supports your career growth both locally and internationally.

Benefits include training at our health center Gröndal or wellness allowance, result bonus, flexible hours, and company car leasing. Scania also hosts events for employees and their families, and Stockholm residents enjoy direct access to Södertälje via Scania Job express buses.

Application

Your application should include a CV and any relevant certificates. We welcome all applicants and strive for diversity in our recruitment processes.

Apply as soon as possible, no later than 2026-09-29. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check may be required for this role.

We look forward to your application!