Arbetsbeskrivning

Be the welcoming face of Korean culture in Sweden. Are you passionate about delivering excellent customer service and enjoy meeting people from different cultures? We are looking for a friendly, proactive, and service-minded Welcome host to join the Korean Cultural Center Sweden in Stockholm.

This is an exciting opportunity to work in an international cultural environment where you will combine reception duties, visitor services, administration, and operational support while helping create an outstanding visitor experience. This is a consultancy opportunity from1 August 2026 – 31 December 2026, with the possibility of extension.

About the Korean Cultural Center Sweden

The Korean Cultural Center Sweden opened in Stockholm in 2023 with the mission of promoting Korean culture and strengthening cultural exchange between Korea and Sweden. Funded by the Korean government, the Center welcomes the public through exhibitions, cultural events, educational programs, and collaborations with partner organizations.

Operating from its own dedicated building, the Center serves as a vibrant meeting place where visitors can experience Korean arts, language, history, and contemporary culture.

About the Role

As a Public Space Operations Staff member, you will be the first point of contact for visitors and play a key role in ensuring that everyone enjoys a welcoming, informative, and safe experience.

The position combines front desk responsibilities with operational support and administrative tasks, making it ideal for someone who enjoys both customer interaction and practical coordination.

Your responsibilities will include:

• Welcoming visitors and providing information about the Center´s exhibitions, programs, and activities.
• Answering the main telephone line and directing calls to the appropriate staff members.
• Managing the Center´s shared email inbox and forwarding inquiries as needed.
• Providing information about resident organizations, including the King Sejong Institute and the Korea Creative Content Agency Sweden Business Centre.
• Overseeing opening and closing procedures for the building.
• Monitoring public areas through CCTV and conducting regular facility inspections.
• Ensuring emergency exits remain secure and reporting maintenance issues.
• Managing the book café and exhibition spaces.
• Recording visitor statistics.
• Assisting with event registration and attendance verification.
• Supporting cultural programs and public events with practical coordination.
• Assisting visitors during emergencies, evacuations, or first aid situations when required.

Assignment Details

Working Hours (20 hours/week)

• Tuesday–Friday: 3:00 PM – 7:00 PM
• Saturday: 10:00 AM – 2:00 PM

Evening and weekend compensation (OB) is provided according to the applicable collective agreement.

About You

You enjoy working with people and take pride in providing outstanding customer service. You are approachable, communicative, and able to work independently while maintaining a professional attitude.

We are looking for someone who has:

• Previous experience in reception, customer service, hospitality, administration, or another visitor-facing role.
• Excellent interpersonal and communication skills.
• A proactive, service-oriented mindset.
• Good knowledge of Microsoft Office.
• Excellent communication skills in both Swedish and English.
• Legal authorization to work in Sweden.

The following qualifications are considered an advantage:

• Korean language skills.
• An interest in or knowledge of Korean culture.
• A valid First Aid certificate.

We value personal qualities just as highly as experience. The ideal candidate is:

• Customer-focused and welcoming.
• Outgoing and confident in interacting with visitors.
• Responsible and dependable.
• Comfortable working independently.
• Professional in both appearance and conduct.

Interested?

We look forward to receiving your application!

Applications will be reviewed on an ongoing basis, so we encourage you to apply as soon as possible.

If you have any questions about the assignment, please don´t hesitate to contact Thomas Åkerblad at MultiMind for more information.

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