The Chief Technology Officer (CTO) will be responsible for defining and delivering the technology vision and strategy of the company, ensuring alignment with business goals and regulatory obligations. As a member of the executive leadership team, the CTO will oversee the development, security, and scalability of the firm’s payment platforms, ensuring innovation, compliance, and resilience in a competitive environment.
Roles & Responsibilities
· Define and execute the company’s technology vision, roadmap, and long-term engineering strategy.
· Ensure all systems and platforms are scalable, secure, and resilient to meet customer demand and regulatory expectations.
· Advise the CEO and Board on technology trends, risks, and opportunities that impact the payments industry.
· Champion innovation and the adoption of emerging technologies that enhance competitive advantage.
· Lead the design, build, and optimisation of acquiring and issuing platforms, including transaction processing, settlement, reconciliation, and chargeback management.
· Oversee integrations with card schemes (Visa, Mastercard, etc.).
· Ensure full compliance with card scheme rules, PSD2 and other regulatory requirements.
· Support the launch and scaling of existing and new product.
· Develop technical solutions to optimise merchant onboarding, KYC, and payment acceptance capabilities across channels.
· Manage vendor and scheme relationships, ensuring strong connectivity, performance, and resilience of payment rails.
· Lead the end-to-end design and development of the company’s core payments platform, ensuring scalability, resilience, and innovation.
· Oversee the full product lifecycle for technology solutions.
· Collaborate with Product, Business Development, and Operations to define product roadmaps aligned with customer needs and commercial goals
· Implement robust platform architecture to support acquiring, issuing, risk management, and reporting functions.
· Ensure effective integration of APIs, partner solutions, and third-party services into the platform.
· Drive a culture of customer-centric product development, ensuring technology directly supports business growth.
· Oversee day-to-day operations of IT and payments infrastructure, ensuring system stability and uptime.
Maintain strong relationships with processors, acquirers, issuers, and external technology vendors.
· Build, lead, and mentor a high-performing technology team (engineering, IT operations, architecture, security).
· Oversee IT budgets, vendor contracts, and resource planning to ensure effective use of company resources.
Key Skills & Competencies