Arbetsbeskrivning

Company Description

We are on the journey to transform our digital capabilities, bringing core business processes, people, data & technology together - an enabler for IKEA to become an even better .

Job Description

The role

You will lead and develop Business process partner assignment , securing performance of all identified assignments and ensuring a growing business through the development of people

The Business Process Partner shapes, improves, and maintains the processes in scope. Working closely with stakeholders, the role leads modelling, documentation, and performance design—while also looking ahead to identify opportunities and improvements that make our ways of working more efficient and future‑ready.

As Business Process Partner Team Manager you will, among other task:

• Lead and develop Business process partner assignment , securing performance of all identified assignments and ensuring a growing business through the development of people
• Lead and develop co workers within assigned scope in terms of recruitment, development, performance management, retention and succession plans. Contributing to developing competences within the scope of responsibility: Identify needs and gaps and build competence plans to meet the short and long term business needs
• Conduct observations and interviews with process performers to understand business reality, identify pain points, find opportunities for improvement today and for the future and evaluate current workflows collaboratively with teams, using indirect leadership to influence adoption of automation or simplification solutions.
• Collaborate with Digital Product Teams to ensure digital solutions and data models are accurately designed, aligned with process requirements, and consistent with business needs.
• Model and document the process accurately according to the Business Process Framework, ensuring documentation supports users and capability development and it is easy to understand and follow.
• Identify competence needs arising from process changes and provide input into role profiles to ensure teams have the skills required for both current and future process performance.
• Ensures that business reality is embedded in process and capability development by creating, leading, and connecting cross‑functional subject matter expert and secure change management through deployment networks across the value chain, up to adoption in reality.

Who you are

You are driven by a strong belief in continuous improvement and sustainable development. With a humble, curious, and hands‑on mindset, you enjoy working closely with others to solve problems and make things better—together.

You are someone who can understand business reality and build trustful relationship that can support deliverables towards the organization.

You are collaborative and structured, comfortable moving between the big picture and the details. You thrive in complex environments and have the ability to simplify, engage, and inspire others to adopt new ways of working. You lead primarily through influence and trust, always anchored in IKEA values and a totality mindset.

You bring strong analytical skills and take a thoughtful approach to change, balancing operational realities with long‑term needs. Clear communication comes naturally to you, and you enjoy facilitating discussions that align diverse stakeholders around shared goals.

You are driven by improving flow in real operations and have a strong ability to see dependencies and bottlenecks across the end-to-end value chain. You focus on making improvements that work in practice and that teams can sustain over time.

Qualifications

To be successful in this role, you bring:

• Experience in business process development, process mapping, or process governance.
• Good understanding of change management practices
• Deep knowledge about the specific processes, organisations and business in the field of work
• Good knowledge and understanding of the IKEA value chain, the process landscape and the IKEA organisation
• Highly motivated to lead people & competence development
• A humble, hands-on, and curious approach toward solving problems together.
• A collaborative, structured, and solution-oriented approach.
• A strong desire to make things better together
• Energy in both the big picture and the details
• Ability to build trust and relationships
• Ability to lead, develop and inspire people
• A totality mindset—always acting in the best interest of the many people and the whole IKEA system.
• Ability to simplify complex information into clear, user-friendly instructions and ways of working.
• Excellent communication skills and the ability to facilitate discussions to align business stakeholders
• Ability to work with both operational and tactical issues
• Enable change management throughout to adoption in reality

Leadership

You are highly motivated to lead business through people; collaborate and interact with different stakeholders. Naturally so! As business in IKEA is done through people.

You have proven experience and knowledge in:

• Leading business through people by demonstrating leadership capabilities and always with IKEA values close to heart
• Building trust and relationships in business
• Capability to inspire and create sense of togetherness, belonging and trust within a team
• Clear in communication, both spoken and written
• Strong knowledge of IKEA leadership and team dynamics
• Knowledge of the IKEA planning concept

Additional information

The selection process will take place continuously, so please send us your application in English as soon as possible but latest 1 June 2026.

Please note that we have a preferred candidate for this position, while we encourage all candidates holding a similar ambition and finding the role interesting to apply."

We always recruit based on values, competence, potential and diversity. We will first consider co-workers employed at Inter IKEA Group impacted by organizational changes. For this specific recruitment priority will be given to impacted co-workers in IKEA Core Business Supply, provided competence requirements are met for the role.​ However all interested co‑workers are welcome to apply.

Please note that there are two vacancies for this assignment in Älmhult .