Arbetsbeskrivning

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description

We are looking for a Test / Support Engineer with strong focus on observability, monitoring, and incident management within an automotive software environment.

What You Will Work On

• Own and improve monitoring dashboards, alerts, and observability solutions
• Drive improvements in logging, alerting, and monitoring from an end-user perspective
• Perform initial incident investigations using monitoring and system data
• Support major incident handling and coordinate issue resolution activities
• Collaborate closely with development teams to improve system reliability and stability
• Contribute to root cause analysis and continuous improvement initiatives
• Monitor business-critical services and operational environments
• Use observability tools to support troubleshooting and operational decision-making
• Participate in scheduled 24/7 on-call support rotations
• Support operational excellence and proactive incident prevention activities

What You Bring

• Experience working with monitoring or observability for software services
• Experience with Datadog or similar monitoring tools such as Grafana or Prometheus
• Strong interest in IT systems, troubleshooting, and operational support
• Ability to use dashboards and monitoring tools during incident investigations
• Experience supporting business-critical systems or operational environments
• Ability to collaborate effectively with development teams and stakeholders
• Availability to participate in scheduled 24/7 on-call support rotations
• Strong analytical and problem-solving skills
• Good communication skills, especially during incidents and escalations