Arbetsbeskrivning

"Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Our headquarters are in Gothenburg, Sweden. Volvo Group shares are listed on Nasdaq Stockholm."

Volvo Energy, our newest business area, drives the Volvo Group’s transformation in electrification, sustainability, circularity, comprehensive service offerings, profitable growth, and resilience.

At Volvo Energy, you will be given a unique opportunity to shape and drive the development of this new business for Volvo Group. You will do this together with a set of skilled and talented colleagues. Together, we are committed to developing solutions that advance circularity and lead us toward a more sustainable future.

We are now strengthening our global Service Markets organization and are looking for a Quality Manager to drive field quality, reliability, and warranty performance across our BESS portfolio.

This role sits at the intersection of service operations, engineering, and suppliers. Ensuring structured problem resolution and continuous improvement across operating assets.

As our BESS footprint grows globally, field quality and structured problem resolution are critical to safe and scalable service delivery.

You will play a key role in reducing warranty risk, improving reliability, and protecting customer trust.

Responsibilities will include among others:

In this role, you will take the lead in driving our quality and reliability excellence. You’ll be responsible for conducting thorough root cause analyses (RCA) on field failures, recurring issues, and safety‑related incidents, ensuring that every challenge becomes an opportunity for improvement. Working closely with engineering teams, suppliers, and service partners, you’ll steer both corrective and preventive actions (CAPA) that strengthen our products and customer experience.

You will continuously monitor field performance data across markets, identify emerging reliability trends, and act as a key escalation point for complex technical quality cases. Your work will also play an important part in improving warranty cost control through structured containment measures and long‑term prevention strategies.

Collaboration will be central as you support our supplier and partner quality governance, follow up on performance, and ensure we meet all safety, regulatory, and contractual quality standards. Most importantly, you will help transform insights and lessons learned into systematic service improvements—driving Volvo Energy forward as we power the future of sustainable transport.

Qualifications required to be successful

• Experience in quality, reliability, or field engineering within BESS, renewables, power systems, or HV environments
• Strong competence in structured problem-solving (8D, 5 Whys, FMEA, etc.)
• Solid understanding of power electronics, control systems, and grid-connected systems
• Analytical, structured, and data-driven mindset
• Ability to collaborate cross-functionally and influence stakeholders

What Makes This Role Exciting?

Welcome to a team unified by an important mission, great ideas, fun, diversity and inclusiveness, where each colleague truly matters and plays an important role in our journey. Therefore, while demand is high, there are also plenty of opportunities to learn and grow ­‑ as a professional and as a person.

In a smaller company such as Volvo Energy, you won’t be limited to a narrow scope. You will be involved in, and learn about, all aspects of BESS development and business, making every day different and exciting.

We often face uncertainty, but we’re not afraid to take risks and learn from our experiences. This is a great opportunity to help shape and improve how we work to achieve success.

Making it a success for yourself and Volvo Energy

You have a strong ability to move from words to action in an organized and structured way. 

By being appreciated by your peers, you enjoy connecting with a broad network, building win-win approaches and developing relationships.

Our business area is new, you need to share our curiosity for new technologies, tools and ways of working and constantly want to take it to the next level.