Arbetsbeskrivning

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description

We are currently looking for a Process Manager / Project Manager

What You Will Work On

• Establish and develop business processes (e.g., Sell Service, Manage Customer, align with Develop Service)
• Lead and facilitate cross-functional workshops and process initiatives
• Identify gaps, inefficiencies, and unclear handovers across functions and roles
• Define and ensure clear process interfaces, inputs, outputs, and ownership
• Document processes, sub-processes, and related instructions
• Ensure processes are business-driven, customer-focused, and aligned with organizational goals
• Drive alignment and adoption through stakeholder engagement and change management
• Implement processes in the organization, ensuring practical usage and transition to target state

What You Bring

• Proven experience in process management or process development
• Experience working in business-driven environments with strong customer focus
• Strong facilitation skills for workshops and stakeholder meetings
• Experience mapping, analyzing, and documenting processes (roles, responsibilities, flows)
• Ability to identify and manage dependencies, interfaces, and handovers
• Excellent communication skills in Swedish (spoken and written)