Arbetsbeskrivning

Job Description

We are looking for an IT Support to join a growing technical team in Gothenburg. The role focuses on providing day-to-day technical support and ensuring stable operation of IT systems and services.

You will work closely with internal teams and external partners to troubleshoot issues, monitor systems, and support continuous service improvement.

Key Responsibilities

• Provide first-line IT support to users and systems
• Monitor system status and respond to incidents
• Troubleshoot issues related to applications, systems, and networks
• Coordinate with internal teams and external vendors
• Maintain documentation and support knowledge base
• Assist with system operation and maintenance

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electrical Engineering, or a related field (or equivalent experience)
• Basic knowledge of Linux or Windows systems
• Understanding of networking fundamentals (TCP/IP, DNS, etc.)
• Strong problem-solving skills and attention to detail
• Ability to work in an international environment
• Good communication skills in English

Preferred Qualifications

• Experience in IT support or technical support roles
• Strong interest in IT operations and service management
• Basic understanding of IT systems, networks, or cloud environments is a plus
• Previous work experience (including internships) is a plus
• Experience working with or coordinating Chinese vendors/suppliers is a plus
• Good problem-solving skills and willingness to learn
• Strong communication skills in English

What We Offer

• A supportive and learning-oriented work environment
• Opportunity to gain hands-on experience in IT operations within the automotive and connected vehicle domain
• Career development path towards Incident Manager or other IT roles
• Competitive salary and benefits in accordance with Swedish standards

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