Arbetsbeskrivning

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Overview

We are looking for an experienced IT Service Manager

What you will work on

• Take ownership of IT services related to Finance Operations, with D365FO as the core platform
• Ensure stable operations, high-quality support, and structured incident and problem management
• Work according to ITIL principles for service management
• Prioritize and coordinate change requests with business and suppliers
• Translate business needs into clear requirements and follow up on deliverables
• Monitor supplier performance and ensure delivery quality
• Drive improvements in processes, data flows, and ways of working within the finance domain

What you bring

• Minimum 5 years of experience in IT service management
• Experience working according to ITIL principles
• Experience with ERP systems, preferably within finance (e.g., D365FO or similar)
• Strong experience in requirements management and collaboration with business and suppliers
• Excellent communication skills, including presenting to senior stakeholders
• Fluent Swedish and English communication skills (spoken and written)