Arbetsbeskrivning

Company Introduction

SweGaN is a European semiconductor manufacturer that develops and produces customer-made materials and high-performance epitaxial wafers of gallium nitride for manufacturers of conductive components and devices. We develop and deliver unique material solutions based on the company's groundbreaking GaN epitaxial technology.

SweGaN's products are used for a wide range of applications, including 5G telecommunications infrastructure, defense radar, satellite communications, electric vehicles, high-voltage circuit breakers, and more. SweGaN's benchmark QuanFINE® epitaxial growth technology increases the performance of RF and power devices and reduces energy consumption.

Role - SSYK-kod 4114

As Sales Assistant at SweGaN, you will play a key supporting role in the sales team, working closely with the Sales Manager, Head of Sales, and CEO to facilitate business development and customer support efforts. You will help ensure smooth execution of sales operations and contribute to building and maintaining long-term customer relationships across global markets.

This position is based at our head office in Linköping and requires regular on-site presence. You will interact with both customers and internal technical teams, assisting with quote preparation, documentation, and communication. Your attention to detail, proactive mindset, and organizational skills will be essential in a fast-paced, high-tech environment as SweGaN transitions from start-up to scale-up.

Main responsibilities

• Assist in preparing quotes, contracts, and customer communication materials.
• Issue customer orders, shipping documents and invoices and follows up to ensure timely payment.
• Support the sales team with CRM updates, meeting coordination, and follow-ups.
• Help manage customer inquiries, ensuring timely and professional responses.
• Coordinate with internal departments on order processing, shipment planning, and delivery tracking to ensure smooth and efficient order.
• Maintain and organize internal sales documentation and reports including order backlog, export licenses, contract, NDA…etc
• Provide logistical support for customer visits, trade shows, and events.
• Help manage customer satisfaction surveys and follow‑up actions
• Coordinates with internal departments on order processing, shipment planning, and delivery tracking for SweGaN’s wafer products to ensure smooth and efficient order handling.

Experience/Qualifications

• 2+ years of experience in a sales assistant, customer service, or invoicing role.
• Experience in a high-tech or semiconductor company.
• Familiarity with international trade, export documentation, and logistics coordination.
• Knowledge of ERP systems and CRM tools (e.g., Salesforce, Monitor, or similar).
• Experience working in fast-paced, scale-up or start-up environments.
• Knowledgeable about GaN, SiC and power devices in general

Requirements:

• Bachelor’s degree in business administration, Engineering, or related field (or equivalent experience).
• Experience in sales support, invoicing, customer service, or administrative roles, ideally in a technical or international setting.
• Strong communication and organizational skills with the ability to manage multiple tasks, deadlines, and priorities.
• Proficient in MS Office and CRM tools.
• Fluent in English, both written and spoken.