Arbetsbeskrivning

Om rollen

WHAT YOU’LL DO​

As a Trade & Customs Specialist you ensure smooth execution of trade activities by managing customs documentation, tracking shipments through customs clearance, and resolving operational issues. You will also manage compliance with trade regulations, conduct audits, and provide training to local teams.

Your main responsibilities will include:

• Review and approve transport and trade invoices
• Provide training to local teams on changes in trade regulations
• Oversee processing and day-to-day execution of customs filings and related documentation, including customs declarations, bill of ladings and invoices for all international movements of goods, including commercial and NCG.
• Monitor inbound shipping schedules to ensure timely customs clearance activities and coordinate ETAs with receiving warehouse team where required.
• Resolve operational issues with customs clearance activities including delays, discrepancies and escalations.
• Coordinate with customs brokers, transport providers, and other service partners, ensuring the fulfilment of operational responsibilities.
• Support the Trade & Customs Manager and Team Lead with routine operational tasks.
• Report on compliance performance and recommend process improvements.
• Monitor and enforce compliance with local and international trade regulations.
• Conduct reviews and internal audits of submitted customs declarations to ensure accuracy, compliance, and identify savings opportunities.
• Manage and retain customs documentation to support audit trail for future internal and external customs audits.
• Prepare documents in response to local customs authority requests for audit, or for H&M internal trade compliance audit.

​WHO YOU’LL WORK WITH​

You will join a team of 20 Trade & Customs associates and Specialists

at H&M Distribution Centre (DC) in Eskilstuna, led by Trade & Customs Manager David Nilsson. You’ll collaborate closely with cross-functional teams and key stakeholders across the business to ensure seamless trade operations. Your main collaboration partners will be:

• Regional Trade & Customs Operations Team
• Transport Service Providers
• Customs Brokers
• DC Teams

DC in Eskilstuna today consists of approximately 400 colleagues who take responsibility for the logistics operations and distribution of fashion items for our retail customers across Sweden, Norway, Iceland, Finland and Denmark.

WHO YOU ARE​

Our ideal candidate is a service-driven and detail-oriented coordinator with a passion for accuracy, administration, and supply chain processes. You have experience in operational export and import processes or relevant education, and you thrive in a fast-paced, dynamic environment.

Are you ambitious, flexible, and proactive, eager to make an impact? Then you might be the person we are looking for!

We are looking for people with…​

• Strong attention to detail and the ability to ensure compliance with international trade and local regulations.
• Experience in document preparation and shipment tracking administration and tools.
• Proven ability to plan, prioritize, and manage multiple tasks simultaneously.
• High-level problem-solving skills to address issues that could lead to discrepancies and delays.
• Ability to identify opportunities and implement processes to improve efficiency.
• Solid commercial and business acumen to identify, understand, and mitigate business risks.
• Proficiency in trade compliance systems and documentation tools (e.g., SAP, Microsoft Excel)
• Clear communication skills, with fluency in written and spoken English and Swedish.

And people who are…

• Collaborative team players who build strong relationships with internal teams, customs authorities, and transport providers.
• Structured and proactive, with a positive attitude toward change and continuous learning.
• Solution-oriented and reliable, able to handle challenges with confidence.

WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

At H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to and guided by our values. We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.

Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

This is a full-time position, starting with a probationary period of 6 months located in Eskilstuna, Sweden. Collective agreement with Unionen. The Trade & Customs Specialist is reporting to the Trade & Customs Manager You will need to work a flexible work schedule that includes evenings and weekends. Start date during this spring or by agreement.

If you have any questions regarding the role, please contact David Nilsson (Impex Manager), [email protected]