Arbetsbeskrivning

What will this role achieve?

You will be the key link for our customers, connecting the dots between delivery and sales to secure a smooth information flow and keep our customers satisfied. Meaning securing a professional flow of information between all parties. As a spider in our team web, you will have close cooperation with both customers and internal operations.

What will be the jobs scope?

• Handling both short time forecast, orders and price information to our customers. You will monitor our supply situation together with Supply Chain Management to secure alignment between forecast and orders in SAP and our GSCM (Global Supply Chain Management system).

• Release incoming order from customer

• Weekly forecast updates

• Building long-term relation with our team as well as our customers.

• Act professional and representative

• Provide accurate and timely information to customers

• Service minded

• Active drive improvement of order process with customers

What do we need for this role?

• 1-2 years related experience from - Order administration and/or sales (i.e. junior key account manager, inside sales) - Sales planning - Logistic – SCM

• Office package, mainly Excel (high level).

• Strong knowledge of Enterprise Portal experience, preferably from SAP or any other ERP system.

• Process skills, thinks and works with a strong process approach.

• High level of stress management, to be able to manage many tasks at same time.

• Excellent written and verbal communication skills in English and Swedish

Attributes:

Supporting and Co-operating

Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organisation

Analysing and Interpreting

Shows evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicates well in writing.

Organising and Executing

Plans ahead and works in a systematic and organised way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to

Samsung is a dynamic company in a fast moving industry, there are opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, cross team collaboration, change and to take own initiatives.

About the assignment

For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our network of consultants.