Arbetsbeskrivning

Zinzino is a global health tech company from Scandinavia, pioneering a new standard in personal health through advanced home health tests and scientifically proven nutritional supplements. Listed on the Nasdaq First North Premier Growth Market, the company’s test-based, personalized nutrition strategy empowers individuals to take charge of their long-term health with science-based insights and targeted solutions. Its third-party validated products are available through direct sales distributors in more than 100 markets worldwide. Zinzino’s headquarters are located in Gothenburg, Sweden, with additional offices across Europe, Asia, and Australia. Do you speak Swedish and/or Norwegian or Danish, and want to help create meaningful customer experiences? Zinzino is a global pioneer in test-based, personalized nutrition within the wellness industry. We're on a mission to bring the world back into balance—by inspiring health and wealth for our customers, families, and friends. As we continue our rapid growth, we are looking for a Swedish-speaking Customer Support Representative. Native-level fluency in Danish and/or Norwegian is a strong advantage. You will join our Support team and help us deliver exceptional service to our customers and partners in Swedish, Norwegian, and/or Danish. About the Role At Zinzino, we believe in building personal, genuine relationships with our customers and partners. As a key member of our Support team, you will: • Provide support via phone, email, chat, and forums to our Swedish, Norwegian and/or Danish- speaking customers and partners. • Occasionally assist with support for other European markets. • Handle administrative tasks such as database updates and invoice case management. • Manage registrations, deviations, and follow-up actions. • Resolve complaints with professionalism and a solution-oriented mindset. Where You Fit In We’re looking for a proactive and service-minded individual to join our team at one of our office location in Västra Frölunda (Gothenburg), Sweden. While full training on our systems and products will be provided, we’re seeking candidates with the following background: What You’ll Need: • Native-level fluency in Swedish And/Or Danish & Norwegian (written and spoken). • Fluency in English. Additional languages are a plus, German & Spanish are particularly advantageous. • Excellent communication skills with a problem-solving attitude. • A positive, team-oriented mindset and the ability to handle challenges with a smile. Preferred Qualifications: • Previous experience in customer service or a similar customer-facing role. • Familiarity with administrative and support-related tasks is a strong advantage. Life at Zinzino Working at Zinzino means joining a fast-growing wellness company with a global reach. You’ll be part of an international, dynamic, and supportive team that values growth, collaboration, and positive energy. Additional Information • Start Date: As soon as possible • Location: Västra Frölunda (Gothenburg), Sweden • Schedule: Full-time, Monday to Friday, 08:00–17:00 How to Apply We review applications on an ongoing basis, so don’t wait—apply today and take the next step in your career with Zinzino. Let’s inspire change in life—together.