Arbetsbeskrivning

As a Customer Facing & Order Management Representative in our clients customer service team for compression products, you will be a key point of contact for our customers. Working closely with the sales team and your colleagues, you will ensure that our Nordic customers receive the best possible service. You will be the face of the company, responsible for the daily handling of orders and customer inquiries.

This role requires both attention to detail and an understanding of the bigger picture - from order placement to delivery and invoicing. You will manage orders through our web portal and SAP, so you should enjoy administrative tasks and have a structured working style. The position is based at client's office in Mölndal, and you will report to the Customer Facing & Order Management Manager within our Business Unit Health & Medical.

Who You Are

• Fluent in Swedish, English, and Finnish, both spoken and written
• Experienced in customer service or customer relations
• Strong administrative skills and comfortable working with digital systems
• Accurate and detail-oriented in your work
• Able to see the bigger picture and understand process flows in order management

As a person, you are meticulous, independent, and responsible, while also being a strong team player. You communicate openly and honestly, both verbally and in writing. Planning your work in a structured and methodical way with the customer in focus comes naturally to you. You have a genuine interest in helping customers and take pride in the work we do for them.