Arbetsbeskrivning

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description:

We are looking for a Senior Warranty Specialist to join our dynamic team.

What you will work on:

• Assess and validate warranty claims submitted by workshops prior to approval
• Identify and prepare topics for chargebacks to suppliers, plants and Quality teams
• Review and evaluate workshop invoices related to warranty cases
• Provide expert support on warranty decisions and manage warranty-related inquiries across communication channels
• Coordinate the return of spare parts from workshops to Quality teams
• Drive cost control by reducing warranty expenses through accurate claim evaluation and decision-making
• Secure financial recovery by ensuring full reimbursement from plants for approved warranty claims
• Strengthen service efficiency by delivering timely and reliable support to workshops and end customers

What you bring:

• Extensive expertise in aftermarket services and warranty processes
• Strong ability to work with data and systems, with confidence navigating multiple digital platforms
• High level of accuracy, judgement and analytical capability in evaluating warranty claims
• Ability to collaborate effectively with workshops, suppliers, plants and internal teams
• Strong communication skills and a customer-focused mindset
• Proactive approach to cost control, process efficiency and continuous improvement