Arbetsbeskrivning

Job Description – Outlet Manager @ Uma’s Momo

Employer: CMD Trading AB

Location: 44 Linnegatan, Gothenburg, Sweden

Position Title: Outlet Manager

Employment Type: Full‑time

Start Date: 1st December 2025

Salary (Gross): 31,000 SEK per month

Probation Period: 3 months

Role Summary

The Outlet Manager is a born hustler that oversees operational, financial, and customer‑service aspects of the company’s first fast‑casual restaurant and take‑away outlet. The role is a hands-on, operational role, that also combines strategic management tasks, requiring a customer-centered approach to service, entrepreneurial energy and careful business acumen. The successful candidate will be actively involved in shaping the outlet’s performance and culture as part of a small founding team.

Key Responsibilities

• Lead daily outlet operations including opening and closing procedures, food preparation coordination, front-of-house service, cleanliness and hygiene tasks, and cash/product checks
• Coordinate and support on-floor activities including kitchen operations, production quality, and service. Provide direction and hands-on assistance on the floor, leading by example
• Maintain and enforce HACCP and food-safety standards, including hygiene logs, waste control, temperature checks, and equipment sanitation
• Oversee supplier ordering and inventory management, including stock rotation, receive and verify supplier deliveries, and waste reduction
• Support launch and promotional activities, including local marketing, in‑store promotions, and online engagement
• Conduct onboarding and training ensuring adherence to procedures and food-safety requirements; develop and maintain Standard Operating Procedures (SOPs) for operations
• Monitor and report on food cost, labour cost, and waste; propose and support implementation of cost-control procedures to maintain profitability
• Provide performance updates to founders and support documentation for scaling
• Uphold workplace safety standards, escalate maintenance needs, and ensure a respectful, safe, and inclusive working environment

Required Skills and Profile

• Master’s degree or equivalent qualification in Business, Management, Entrepreneurship Hospitality, or similar
• Prior experience in operations, customer service, or hospitality (international experience acceptable)
• Fluent in English; Swedish language proficiency or willingness to learn is advantageous
• Strong organisational, communication, and leadership skills suited to a start‑up environment
• Basic financial literacy with ability to interpret sales, cost, and performance reports
• Understanding of food‑safety principles and willingness to undertake required certifications
• Ability to work flexibly, including evenings and weekends
• Comfortable combining management and operational tasks

Additional Information

The role will involve both managerial and hands‑on operational work suitable for a start‑up outlet. A salary review will be conducted after 6 months post-probation, or upon meeting agreed performance milestones.

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The employer complies fully with Swedish employment requirements, and provides the standard SAF-LO package including TFA (Work Injury Insurance), TGL (Group Life Insurance); AGS (Group Sickness Insurance); Avtalspension SAF-LO (Occupational Pension, 4.5% of salary); Premium-waiver insurance and related SAF-LO components

The employer is committed to equality of opportunity and to creating a workplace that is free from discrimination on grounds of gender, gender identity or expression, ethnicity, religion or other belief, disability, sexual orientation or age

To apply, please send your CV and cover letter to [email protected] with the subject line ‘Outlet Manager – Gothenburg’ by 30th November, 2025.