Arbetsbeskrivning

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description:

We are looking for a Senior Product Owner to join our dynamic team.

What You Will Work On:

• Define and communicate the product vision and roadmap aligned with business objectives.
• Manage and prioritize the product backlog to balance new development and support needs.
• Act as the key link between stakeholders, development teams, and end users.
• Participate in sprint planning, reviews, and retrospectives, ensuring clear communication of requirements.
• Make critical decisions regarding product direction, features, and priorities.
• Provide operational support by managing and resolving support tickets in a timely manner.
• Collaborate with cross-functional teams to investigate and resolve issues efficiently.
• Maintain and update user documentation, FAQs, and knowledge bases.
• Gather user feedback to identify improvement opportunities and influence future development.
• Deliver user training and ensure ongoing support to enhance product adoption and satisfaction.

What You Bring:

• Proven experience as a Product Owner or Support Coordinator.
• In-depth knowledge of the Quinyx system and its functionalities.
• Strong understanding of Agile/Scrum methodologies and backlog management.
• Excellent communication and stakeholder management skills.
• Ability to analyze, prioritize, and translate business needs into actionable technical requirements.
• Hands-on experience in incident management, troubleshooting, and user support.
• Structured, proactive, and able to thrive in a fast-paced environment.
• Fluent in English; Swedish is an advantage.