Arbetsbeskrivning

Are you a highly organized, proactive professional with a knack for managing complex operations? Our client is seeking an Operations Manager to oversee their Temporary Housing Program, ensuring smooth, safe, and efficient operations across approximately 3,500 beds in hotels, camps, and apartment accommodations.

Lead Operations Like a Pro

• Oversee daily operations across hotels, camps, and apartments.
• Manage bookings, occupancy, and guest allocation in partnership with site managers.
• Coordinate cleaning teams and maintenance to ensure top-tier facilities.
• Monitor transport operations to guarantee smooth guest transfers.

Drive Quality & Customer Satisfaction

• Handle guest feedback and complaints efficiently and professionally.
• Supervise incident reporting, maintenance, and damage control.
• Ensure security and safety standards are met at all times.

Shape Growth & Infrastructure

• Support setup of new accommodation sites, villages, and upgrades.
• Coordinate equipment, readiness checks, and extra works in line with Stegra standards.

Manage Budgets & Admin with Precision

• Review and approve invoices and cost variations.
• Keep accurate operational records and prepare insightful weekly reports.

Be the Go-To Coordinator

• Act as the main point of contact for hotels, transport providers, cleaning teams, and internal departments.
• Ensure smooth communication and coordination across all stakeholders.

• Proven experience in hotel operations, facility management, or accommodation logistics.
• Financial awareness – experience with invoice review and cost approvals.
• Practical understanding of safety, security, and maintenance processes.
• Based in or near Boden.
• Very fast and skilled on the computer, Excel etc.
• Fluent in English both oral and written. Swedish is an advantage. 

We are seeking a hands-on, solution-oriented Operations Manager who thrives under pressure and can manage fast-changing priorities with ease. The ideal candidate is highly organized, detail-oriented, and skilled at multitasking across diverse operational tasks. Excellent communication and coordination abilities are essential, along with a flexible, driven mindset and a strategic approach to optimizing processes, implementing efficient procedures, and maintaining accurate records to ensure smooth, high-quality operations.

Scope of employment: Full-time, 100% Type of contract: Fixed-term employment as a consultant via JobBusters. Working model: Hybrid, with flexibility to work on-site in Boden several days a week and attend as needed. Start date: 2025-11-03 or as agreed Selected benefits: Collective agreement, wellness allowance, Benifex In your application: Please ensure that your CV clearly demonstrates how you meet the qualifications required by the client.

We review applications on an ongoing basis. As recruitment processes in the consulting industry can move quickly, the position may be filled before the advertised deadline — so we encourage you to apply as soon as possible.

You do not need to submit a cover letter. Instead, please respond to the screening questions included in the application process.