Arbetsbeskrivning

Love Gaming and Considering Moving Abroad?

Are you tempted by the idea of working in one of Europe’s sunniest countries while developing yourself both professionally and personally? Do you want to strengthen your CV and create unforgettable memories? Welcome to Foundever on the beautiful island of Cyprus!

Benefits of Working with us in Cyprus:

• Full relocation package (your flight to Larnaca, Cyprus, and airport transfer).
• Free accommodation for the first month (the second month costs only €100) or a cash bonus if you find your own place.
• Fixed monthly salary and competitive bonus system!
• No tax on income up to €19,500 per year.
• Training and coaching provided by certified trainers!
• Refer-A-Friend bonus – work with your friends and earn rewards!
• 330 sunny days a year.
• Health and accident insurance covering both work and free time.
• Team activities, such as Foundever Fun Day
• Exclusive employee discounts at local cafés, restaurants, shops, and more, thanks to us being one of the largest employers in Larnaca.
• Continuous support from our HR team throughout your employment.
• Opportunities for career growth within the company.

Who Are We Looking For?

We are looking for a social, ambitious, and customer-oriented person who thrives in a fast-paced work environment. If you enjoy dynamic teamwork and a great sense of community, this is the place for you!

In this recruitment process, personal suitability is key. The only requirements are:

• You have completed high school.

• You speak Finnish as a native language and have a good command of English.

• You have a clean criminal record

We would love if you are interested in gaming (but it is not a requirement, as you are trained for the position)!

Life in Cyprus!

Cyprus is a Mediterranean island offering breathtaking landscapes, white sandy beaches, and crystal-clear waters. Cyprus has Blue Flag-certified beaches, and in summer, the sea temperature averages 27°C. It’s a perfect place for water sports such as jet skiing, snorkelling, windsurfing, and water skiing. Want to try wreck diving? You might even spot sea turtles and seals!

Beyond the beaches, Cyprus has majestic mountain ranges where you can hike, go on jeep safaris, explore national parks, or even ski in the winter. The island is full of history and culture, blending Greek and Turkish influences, which can be seen in the food, historical sites, and local traditions.

Cyprus is a former British colony, and English is widely spoken, making everyday life easy. However, if you’re interested in learning a new language, you can also take Greek courses!

You can choose to stay in company-provided accommodation or find your own – we are here to support you! Many of our employees share apartments with colleagues, and we have connections with local real estate agents and landlords. Our HR team assists with all housing-related questions, and we also have a Facebook group for employees where you can find roommates or available apartments.

We will support you from your first contact with us, helping you with local authorities, banks, work permits, and all necessary arrangements, ensuring your transition is as smooth as possible. Before you even arrive, you will have the opportunity to meet your future colleagues and our HR team, making your move as easy and comfortable as possible!

About the Role

In this position, you will work as a customer service representative for an international GAMING company, for the Finnish market. Your job will consist of helping customers both by phone and email. You will answer questions regarding the game console, subscriptions, simple technical questions and payments. The most important task is to provide the customers with a good experience and leave them with a positive feeling. No sales are involved in this role.

• Customer service opening hours: Monday– Friday, 09: 45-18:30 (Cyprus local time).
• Your shifts will include daytime, evening, and weekend hours.
• The job starts with paid training, where you will learn both the technical aspects of the role and how to provide the best possible customer service.

Your Daily Tasks Will Include:

• Answering incoming calls from customers.
• Providing high-quality customer service and support.
• Handling and resolving customer inquiries.
• Striving to achieve daily KPIs related to customer satisfaction, efficiency, and quality.

So... What Are You Waiting For? Apply Today!

QUESTIONS (no applications!) can be sent to [email protected]

About Foundever Cyprus

Foundever Cyprus is our multinational office in Larnaca, where around 600 colleagues work from Finland, Sweden, Norway, Denmark, Germany, England and more.

Our office is modern and full of warmth, community, and a winning spirit. The team describes itself as a "Cyprus family", and free time is spent doing activities and socializing, no matter the day of the week.

Job Details:

• Location: Larnaca, Cyprus
• Employment type: Full-time, initially a 6-month probation period