Arbetsbeskrivning

At BMW Group, everything starts with passion. It turns a profession into a vocation. It drives us to keep reinventing mobility and bring innovative ideas onto the roads. Enthusiasm for joint projects turns a team into a strong unit where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work unite that we can shape the future together. We are looking for a Technical Support Specialist to be the go-to expert for our dealers and workshops. You will be part of a proud, passionate, and enthusiastic team where your opinions are valued and contribute to driving technical excellence. In this role, you will provide critical technical support, coaching, and expertise to keep our dealer network up-to-date and operating at peak performance. What Awaits You • Participating in BMW events to present technical information • Reporting quality issues to our product team for continuous improvement • Coaching dealers on troubleshooting and the latest systems • Validating repair instructions for new technical campaigns • Offering remote diagnostics and on-site dealer support • Overseeing maintenance of equipment at our Training Center What should you bring along? • The goal to make a difference. • Technical education and/or experience from similar position at a dealer or other premium manufacturer. • Knowledge and understanding from systems like Tsara/FASTA/ISTA. • Driver´s license A is a plus. • A BMW Master technician certification would be a strong merit. To succeed in this role, we believe you are: • Strong in communication, presentation and negotiating skills. • A loyal and driven team player. • Good in planning and prioritizing your own workday. • Used to high tempo. What you can look forward to? Whatever your heart´s desire – in the BMW Group, you will find a wide range of departments and disciplines across the world where you can share your professional passion with us. This is a temporary position, 14 months, on FLVI. The position is located in modern facilities in Silverdal and you will be reporting to Head of Customer Support. Interested? Feel free to contact the responsible Consultant Manager Hedda Grenlöv at [email protected] Selection and interviews will be handled on an ongoing basis, so do not hesitate to show your interest!