Arbetsbeskrivning

Are you interested in working in one of Europe's sunniest countries and at the same time developing both professionally and on a personal level? Do you want to strengthen your CV while creating memories for life? Welcome to us on the wonderful Mediterranean island of Cyprus!

Are you looking for a new adventure where you can work on your interest in GAMING? Do you want to develop both personally and professionally? Then we have the perfect role for you! Welcome to us at Foundever, in the role as Danish speaking customer support for one of the world's biggest companies in gaming and video game consoles!

As we understand that moving abroad is a big step, we want you to feel confident throughout the process and therefore help you to settle in Cyprus. We offer relocation packages, which means that we help with accommodation and flight compensation. We are with you all the way and also help with contact with local authorities and banks. The office you will work at consists of dedicated and forward-thinking colleagues who are passionate about delivering customer service at the highest level. The group describes themselves as each other's "Cyprus family" and spend their free time experiencing Cyprus through fun activities and socializing - regardless of the day of the week!

If there is one thing we can promise, it is that after your time with us, you have not only grown as a person, but also gained an experience for life!

About the position:

In this position, you will work as a customer service representative for an international GAMING company, for the Danish market. Your job will consist of helping customers both by phone and email. You will answer questions regarding the game console, subscriptions, simple technical questions and payments. The most important task is to provide the customers with a good experience and leave them with a positive feeling. No sales are involved in this role.

For this position, we offer you:

• Fixed monthly salary with advantageous bonus system
• Paid training and on-boarding
• Relocation package incl. accommodation and flight compensation
• Beneficial tax system with 0% income tax up to €19,500/year.
• Special discounts and offers for local restaurants, cafes, gyms and much more.

As we want you to have the best conditions to thrive and succeed with us, we will also provide:

• Development opportunities
• A modern, newly renovated and centrally located office
• An international work environment
• Assistance with all administration such as opening a bank account and migration
• Monthly activity days (explore Cyprus)
• Support from Team Leaders, HR and fantastic colleagues!

To succeed in this job, you will need to:

• Speak Danish fluently and in writing
• Be comfortable with speaking and writing English
• Have good computer skills
• Interest in Gaming is a plus
• If you have previous experience in customer service or service, this is a plus as well

To thrive in this role and work environment, you also have good communication skills, the ability to multitask and you see yourself as a team player who wants to develop yourself.

We look forward to welcoming you to a multinational company in an international environment, with colleagues from all over the world!

About us

Foundever Cyprus is our multinational office in Larnaca. The office is modern and characterized by a warmth, a big sense of community and winning spirit among our approximately 600 colleagues. The office has agents from Sweden, Norway, Denmark, Finland, Germany and England, among others.

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 employees worldwide, we are the team behind the best experiences for +750 of the world's leading digital brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.

Our corporate culture is permeated by our purpose: Create your best moments!

Information about the position:

Start date: 7/4 and 2/6 - let us know your preferred start date in your application.

Location: Larnaca, Cyprus.

Type of employment: Full-time, probationary period 6 months with very good opportunities for extension.

Questions? Send us an email to [email protected]

So... what are you waiting for? Apply today! We look forward to receiving your application!