Arbetsbeskrivning

Wir sind auf d.er Suche nach unserem nächsten Kollegen, der unserem erfolgreichen Team bei Clavister beitritt und uns dabei hilft, die Beziehungen zu unseren Partnern in der DACH-Region von unserem Hauptsitz in Örnsköldsvik aus zu stärken.

As a Junior Partner Success Manager (PSM), you will play a key role in retaining and expanding business with our dedicated partners. Your focus will be on managing renewals, supporting partners and distributors, assisting with operational tasks, and qualifying incoming leads from marketing. You’ll work closely with Sales Managers and collaborate across teams to ensure a seamless partner experience.

Most of your work will be done remotely using digital communication channels and phone calls, so being organized and structured is essential. If you're proactive, motivated, and passionate about cybersecurity and partner relationships, this role is for you!

• Drive renewals and up-sell opportunities with existing customers.
• Ensure a smooth renewal process for partners and distributors.
• Manage run-rate tasks such as license inquiries and order processing.
• Build and nurture strong partner relationships.
• Handle incoming operational issues and support escalations.
• Be the customer advocate in discussions with our support team.
• Assist in executing marketing campaigns and promotional activities.
• Qualify and follow up on leads generated by marketing.

• Highly organized with a structured approach to work.
• Positive, solution-oriented, and a strong team player.
• A self-starter who takes initiative and gets things done.
• A great communicator who fosters strong business relationships.
• Passionate about sales with a proactive, customer-focused mindset.
• Able to present progress and updates clearly to internal and external stakeholders.

• Strong relationship-building and communication skills.
• Excellent written and verbal English and German skills (additional languages are a plus).
• Experience in the IT industry is preferred but not required.
• Experience in sales or partner management is preferred but not required.
• Proficiency in CRM systems and managing renewal business is preferred but not required.

At Clavister, we offer a dynamic and collaborative work environment where innovation and teamwork drive success. We believe that diversity strengthens us, and we embrace different backgrounds, perspectives, and experiences.

Joining us means working alongside talented colleagues from around the world, tackling exciting global challenges, and contributing to a mission that matters—securing organizations with cybersecurity solutions made in Europe.

We’re reviewing applications continuously—apply today and become part of our journey!